SHIPPING

All orders are packed with love and care in Bondi Beach, Australia.

If you wish to have any items gift wrapped or for us to include a hand written note with your gift order, please leave a note at checkout or contact us via email at create@circabc.com.au immediately after the order has been placed, referencing your order number and the card’s personal message to include.

PROCESSING AND DELIVERY TIMES
All orders are processed within 1-2 business days of order placement. Deliveries are sent during normal business hours between Monday and Friday. Purchases made on weekends and public holidays will be processed on the next business day. In the case of any delay to processing times, you will be notified by email.

When your order has been placed, a confirmation email will immediately be sent to your nominated email address. If you do not receive a confirmation email, please don't hesitate to email us at create@circabc.com.au.

DOMESTIC SHIPPING
We offer express and standard delivery options for all orders within Australia.

We also offer free shipping within Australia for orders $250 and over.

Please contact us if there are any issues with your shipment.

LOCAL PICK UP
Local pick up is available, select option at check out. Pick up orders are usually ready within 12 business hours, an email will be sent to you as soon as the order is ready for pick up.

Our address is 77C Gould Street, Bondi Beach NSW AUSTRALIA 2026

INTERNATIONAL SHIPPING
International shipping costs are calculated at checkout.
We ship to the UK, Europe, America, New Zealand and South East Asia. Not in those regions? Please email us at create@circabc.com.au and we will see what we can do.

Deliveries outside of Australia can be expected to arrive within 5-40 business days from the time of shipment, depending on your location.

TRACK YOUR ORDER
For shipping within Australia, we use Australia Post. Once your parcel has been dispatched a unique tracking number will be emailed to your nominated email address. You can track your parcel by clicking on the link provided in the email. Please note, orders of multiple items may be shipped in more than one delivery. This will be indicated by numerous tracking numbers on your shipping confirmation email.

CURRENCY, TAXES AND DUTY
Note that all product prices indicated and payments made on this site are in Australian Dollars. For orders being shipped within Australia, prices are inclusive of GST. For orders to countries outside of Australia, deliveries to most countries are shipped on a DDU (Delivery Duty Unpaid) basis and duties and taxes will be payable upon arrival in your country. For these countries, we apologise that we are unable to estimate the amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. Payment of these is necessary to release your order from customs. For more information, please contact your local customs office. Circa B.C. is legally required to declare the entire dollar value paid on all international shipments and must provide an invoice for customs should they require.

CHANGES TO YOUR ORDER
Once your order has been placed, we are unable to make changes or cancel your order, however our usual returns process is available. If you have made an error in your delivery address or details, please contact us immediately via our email create@circabc.com.au. If in the case your order has already been shipped, Circa B.C. accepts no responsibility for incorrect details that are entered. If there are any delays to your order, you will be notified via email. Please ensure the email address entered in the checkout is attended. Please note we reserve the right to cancel any order at any time, at our sole discretion. Shipments which are missed or rejected by the receiver will result in the customer incurring redirection fees. On the occasion that a shipment is rejected by the receiver, it is the customer’s responsibility to contact us to notify us of the situation immediately.

ITEM AVAILABILITY
Our inventory is automatically managed through our online system. In the rare occurrence that a sold-out item is purchased, you will be notified by email or phone as soon as possible and offered a suitable replacement or a full refund or exchange. We apologise in advance for any items you may have missed out on.